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SugarCRM Install and/or Upgrade Messes Up the Admin Panel and Login Screen

When doing a fresh install of SugarCRM on Dreamhost, I encountered an issue where the Admin Panel was displaying as though it was missing its style sheet, and the spacing on the Login page was all messed up. I poked around, but couldn’t find anything wrong with the style sheet or my install. I came across this post on the forums:
CSS not displaying correctly – solutions?

After reading through the forum post, I ran:

chmod -R o+rx themes/

The Admin Panel started displaying correctly again. Ok, half the problem solved, but there were still the Login screen issues. I dug around some more and found this great blog post by Angel MagaƱa on SugarCRM Troubleshooting: Formatting Woes. I followed his suggestion and ran:

chmod -R 755 cache

I reloaded the Login screen, and everything looked great. A few months later, I went back and ran an upgrade on this site. I used the Upgrade Wizard in the SugarCRM Admin Panel, and after applying the upgrade, everything went white. Needless to say, not the desired response. After a little digging, I ran:

clear cache/upgrade

and I was once again able to view the Admin Panel. So, if you are experiencing display issues with SugarCRM after install or upgrade, check the permissions on the /theme and /cache directories and clear the cache (especially the /upgrade directory).

Author BethPosted on January 2, 2013May 8, 2013Categories PHP, SugarCRM, UncategorizedTags admin, login, PHP, stylesheet, SugarCRM

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